Small Business IT – A One-Person Operation?

Clarinets have a beautiful sound and range, but when you listen to a clarinet play by itself for three hours, you realize that there’s a reason why they’re usually just one part of an entire orchestra. Your business may find itself in a similar situation with your IT provider. Unless you have the most basic of IT needs, using a one-person operation won’t give you the harmony your company needs. Today, we’ll discuss what to Read more…

Managed Services – Don’t Get Nickel and Dimed to Death

As a business owner, you need to decide what level of IT support is right for you. Small businesses frequently operate under the “break-fix” model. Break-fix is exactly what it sounds like: you run your business normally until something breaks, then you pay an IT support company to fix it. Large corporations usually have an in-house IT department to take care of their computers, servers, networks and phones. Then there’s the middle ground. Managed Services Read more…

Do You Know What You Are Spending on IT?

Technology can be  a great resource, but it can also be expensive! This is especially true if you do not have a budget or proactive plan in place for utilizing your hardware and tracking how much you are spending on IT. In this series, we have discussed the costs you should know, the work an IT professional does, and why break-fix doesn’t work. The purpose of this article is to help you identify where you Read more…

Why the Break-fix Model Doesn’t Work

You may be wondering why the break-fix model doesn’t work. Grandpa always said, if it ain’t broke, don’t fix it. While we love Grandpa, that truism isn’t always true. Have you taken a moment to think about what is involved when something breaks, and the impact fixing it can have on your business? There are a lot of factors that go into play when using a break-fix model, and most of them are not good. Read more…

What Does an IT Professional Really Do?

So, you’re working on drafting an IT professional job description, but do you know what an IT Professional really does?  This series covers the most important factors to consider before you hire an in-house IT tech or team. Our last article reviewed the hidden costs of hiring an IT Professional. Now, we’re talking about what an IT professional’s job entails besides asking if you turned your computer off and back on again. Depending on the Read more…

The Hidden Costs of Hiring an IT Tech

If your business is at the point where you’re thinking about hiring an IT tech full-time, congratulations! Having enough consistent needs to fill this role means you’ve worked hard and made good decisions that drove business growth. Our best advice? Don’t stop now! There can be some major consequences from hiring an IT tech full time. One of the biggest decisions you should make before you move forward is whether you’ll hire someone directly or Read more…

Is Your Setup Scalable?

If you aren’t thinking about virtual office scalability right now, you should be. Thanks to a microscopic virus, everything changed in an instant, including the business world. While we know that things generally fluctuate over time, markets rarely change so drastically without some leading indicator. So, what does this mean for you? No doubt, you’ve already found your employee needs changing quickly. While some businesses are seeing consistent falls, others are picking up speed quickly Read more…

Virtual Office: Work From Anywhere

In our last article, we discussed the security benefits of using a virtual office. In this blog, we’ll cover how a virtual office can help to make your job easier and more enjoyable. Being able to work from anywhere can be more beneficial than you may realize. Let’s face it, you can have a beautiful corner office — but it’s still an office. Very few normal human beings enjoy being stuck in an office let Read more…

Working from Home: Are you Secure?

The Covid-19 pandemic caused many companies to work from home. Some companies’ work forces are entirely remote. Others are using a more hybrid approach. Some of their employees are working from home and some are working from the office. In both cases, we are learning how to navigate a new work environment. This building trend in remote work has been on the rise for a long time, but in the last 6 months has had Read more…

Windows 7 End of Life: What You Need to Know

1. What will happen? Despite being nearly nine years old, Windows 7 is still one of the most widely used desktop operating systems in the world, with just under 40% of Windows computers running it. That means, if people don’t start switching to Windows 8 or higher(preferably Windows 10), there will be a lot more extremely vulnerable computers out there come 2020. Without regular security updates being issued by Microsoft,hackers will be able to have Read more…

Mischievous Malware

Cyber-criminals utilize several types of display advertisements to distribute malware. A few ways you’d see malvertising is through auto-redirecting ads that will take you to a phishing page, click bait and malicious code hidden within an ad.