There are many ways that you can get your IT needs addressed. Often, people wait until something breaks down to get things fixed. When that happens, we get calls and we quickly resolve the issues. Contact us if you need something addressed right away!
However, it’s smarter and less expensive in the long run to prevent the problems before they happen. Just like it’s smart to keep your car from breaking down, it’s also smart to prevent computer problems from happening in the first place. We have 2 basic ways we can provide preventative IT services:
Our Managed IT Services
Again, we try to prevent IT problems from happening in the first place. However, with out Managed IT Services plan, when problems arise, you receive unlimited remote and on site support until your issue is resolved. This plan also offers many additional features as shown in the chart below.
Higher monthly cost. No costs to resolve issues.
Our Proactive IT Services
We try to prevent IT problems from happening in the first place. However, when problems arise, you pay hourly to resolve the issues.
Lower monthly cost. Hourly services as needed.
|Analyze Your Needs||Yes||Yes|
|On Site Visits||No||Unlimited|
|New Workstation Setup||No||Yes|
|3rd Party Patches||Yes||Yes|
|Annual Plan Review||Yes||Yes|
|Quarterly Executive Summary||Yes||Yes|
|Quarterly Hardward Asset Report||Yes||Yes|
|Quarterly Software License Report||Yes||Yes|
|Hardware Replacement Cycle||Yes||Yes|
Don’t Need Monthly IT Support Plans?
Maybe you just want to have us on call, ready to go, when the need arises. We’re cool with that. Even though it’s like waiting for your car to break down instead of making sure it doesn’t break down in the first place, who are we to force you to fit into our monthly plans?
Learn how to buy IT Support hours in bulk.
Want us to be your On Call Tech Support team?