There are many ways that you can get your IT needs addressed. Often, people wait until something breaks down to get things fixed. When that happens, we get calls and we quickly resolve the issues. Contact us if you need something addressed right away!

However, it’s smarter and less expensive in the long run to prevent the problems before they happen. Just like it’s smart to keep your car from breaking down, it’s also smart to prevent computer problems from happening in the first place. We have 2 basic ways we can provide preventative IT services:

Our Managed IT Services

We know you never even want us to have to walk through your door. You have MUCH more important things to think about. Let us set up your systems the right way the first time. With our Managed IT Services plan, if problems arise, you receive unlimited remote and on site support until your issue is resolved. This plan also offers many additional features as shown in the chart below.

Higher monthly cost. No costs to resolve issues. 

Our Proactive IT Services

We try to prevent IT problems from happening in the first place. However, when problems arise, you pay hourly to resolve the issues.

Lower monthly cost. Hourly services as needed. 

Service Description Proactive Managed
24/7 Support Billable Included
On Site Visits Billable Included
New Workstation Setup Billable Included
Advanced Monitoring Included Included
Preventative Maintenance Included Included
OS Patches Included Included
3rd Party Patches Included Included
Anti-Virus Software Included Included
Spam Filtering Included Included
Firewall Monitoring Included Included
Server Backups Billable Included
Disaster Recovery Billable Included
Ongoing Training Billable Included
Annual Plan Review Included Included
Quarterly Executive Summary Included Included
Quarterly Hardward Asset Report Included Included
Quarterly Software License Report Included Included
Hardware Replacement Cycle Included Included

Don’t Need Monthly IT Support Plans?

Maybe you just want to have us on call, ready to go, when the need arises. We’re cool with that. Even though it’s like waiting for your car to break down instead of making sure it doesn’t break down in the first place, who are we to force you to fit into our monthly plans?

Learn how to buy IT Support hours in bulk.

Want us to be your On Call Tech Support team?